Privacy Policy
Sacred Confidentiality
Your birth charts, life problems, and consultation notes are treated with absolute discretion.
Zero Data Selling
We strictly NEVER sell, rent, monetize, or broker your personal information to third parties.
256-Bit SSL Encryption
All sensitive information, uploads, and data transmissions are encrypted end-to-end.
Full Data Ownership
You maintain full control to inspect, correct, export, or permanently delete your stored data.
1. Introduction & Scope
Welcome to Astro Advit (operated through the official web portal astroadvit.com, referred to herein as "we", "us", "our", or "Astro Advit"). We are dedicated to providing authentic Vedic astrological guidance, Kundali (Natal Chart) analysis, Palmistry assessments, Vastu Shastra consultation, and tailored remedial advice.
We acknowledge that astrological consultations involve sharing deeply personal, sensitive, and private aspects of your life. This Privacy Policy sets out our commitment to protecting your privacy, explaining transparently what personal information we collect, why we collect it, how it is secured, and what rights you have regarding your data.
2. Information We Collect
To compute precise astronomical ephemeris charts, cast accurate Vedic Horoscopes, generate Kundali matrices, and communicate consultation details, we collect the following categories of information:
| Category | Data Attributes Collected | Astrological Necessity |
|---|---|---|
| Identity & Contact | Full legal name, display name, email address, mobile phone number, WhatsApp contact, gender, and preferred consultation language. | Required for user profile verification, consultation booking confirmations, meeting invitations, and secure authentication. |
| Birth & Ephemeris Details | Exact Date of Birth (DD/MM/YYYY), exact Time of Birth (hours, minutes, seconds, AM/PM), and exact Place of Birth (City, State, Country). | Essential for calculating Ascendant (Lagna), Moon sign (Rashi), Nakshatra, Mahadasha cycles, and planetary planetary coordinates at the precise moment of birth. |
| Life Query & Focus Areas | Specified consultation domain (e.g., Career, Marriage & Matchmaking, Financial Prosperity, Health, Foreign Travel, Education, Remedial Pooja). | Enables the astrologer to prepare targeted divisional charts (D9 Navamsha, D10 Dashamsha, D7 Saptamsha) before your consultation. |
| Technical & Device Metadata | IP address, browser type, operating system version, access timestamps, referring URL, and session identifiers. | Ensures platform stability, prevents fraudulent multi-bookings, and secures user login sessions. |
3. Diagnostic Imagery & Uploads (Palmistry & Face Reading)
For specialized consultation modules such as Hastarekha (Palmistry) and Samudrika Shastra (Face & Forehead Reading), clients may optionally upload digital photographs:
- Palm Photographs: High-resolution photographs of primary and secondary palms displaying line formations, mounts (Parvat), and finger phalanges.
- Facial Photographs: Frontal and profile portraits showing facial contours, forehead lines, and eye characteristics used solely for traditional Vedic facial physiognomy analysis.
- Prior Horoscope Charts / PDFs: Existing Janam Patrika or Kundali documents provided voluntarily by the client for comparative astrological study.
4. How We Use & Process Your Information
We process your personal and astrological data strictly for lawful, legitimate, and service-oriented objectives, including:
- Astrological Computation & Consultation Delivery: Generating natal charts, planetary transits (Gochar), Sade Sati evaluations, Dasha calculations, and delivering one-on-one live consultations via voice or video.
- Personalized Remedial Prescriptions: Formulating customized Vedic remedies such as Gemstone recommendations (Ratna), Yantra energization, Rudraksha suitability, Mantra Japa guidelines, and Pooja/Charity advice.
- Booking Management & Scheduling: Confirming consultation time slots, handling calendar invites, and sending automated SMS, WhatsApp, and Email appointment reminders.
- Account Administration: Authenticating user log-ins, preserving past consultation summaries, and securing dashboard access.
- Billing & Invoicing: Generating payment receipts, recording order IDs, and complying with taxation and financial reporting obligations.
- Platform Security & Optimization: Monitoring system health, protecting against bot attacks or cyber threats, and enhancing user experience on astroadvit.com.
5. Sacred Astrological Privacy & Zero-Sale Pledge
Vedic Astrology is an ancient and sacred discipline founded on the principles of Shraddha (faith) and Vishwas (trust). We operate with an unwavering ethical standard:
All sensitive dilemmas, relationship dynamics, financial queries, and emotional situations shared during your private consultations remain entirely confidential between you and Astro Advit.
6. Legal Grounds for Data Processing
Under the Digital Personal Data Protection Act (DPDPA 2023), the Information Technology Act, 2000 (including SPDI Rules), and global data protection standards (such as GDPR principles where applicable), we process your information under the following recognized legal grounds:
- Contractual Necessity: Processing required to fulfill our consultation contract with you upon booking a slot.
- Explicit User Consent: When you voluntarily submit your birth details, upload palm/face photographs, or opt-in to consultation updates.
- Compliance with Legal Obligations: Retaining financial transaction records and invoice details as required under applicable accounting and tax laws.
- Legitimate Interests: Protecting the security, stability, and integrity of astroadvit.com against abuse, spam, and fraudulent activities.
7. Payment & Financial Data Security
All consultation fees, payments, and billing transactions on astroadvit.com are executed through certified, PCI-DSS Level 1 compliant payment gateways and authorized Unified Payments Interface (UPI) aggregators (e.g., Razorpay, PhonePe, Paytm, Stripe, or direct bank UPI channels).
- No Storage of Sensitive Card Credentials: Astro Advit never collects, stores, or has access to your full debit/credit card numbers, CVV codes, net banking passwords, or UPI MPINs.
- Encrypted Tokens: Transactional verifications are performed via encrypted cryptographic tokens and webhooks provided directly by the payment processor.
- Stored Transaction Data: We only store non-sensitive reference records such as Payment ID, Order ID, Transaction Date, Amount Paid, and Payment Status (e.g., Success / Pending / Failed) for invoice generation and dispute resolution.
8. Third-Party Service Providers & Sub-Processors
To operate a reliable web application and provide timely consultation services, we engage reputable technology partners. These service providers only receive the minimal data necessary to fulfill their specific role:
| Partner Type | Purpose & Service | Data Shared & Safeguards |
|---|---|---|
| Payment Gateways | Processing consultation fee payments via UPI, Cards, Netbanking. | Order amount, order ID, customer email & phone for payment receipts. Fully encrypted under PCI-DSS standards. |
| Communication Gateways | Automated transactional SMS, WhatsApp booking alerts, and confirmation emails. | Mobile number or email address with booking appointment time. No birth chart data shared. |
| Cloud & Database Hosting | Secure hosting of application backend, encrypted SQL database, and media storage. | Encrypted data stored within secure data centers adhering to ISO 27001 and SOC 2 security benchmarks. |
9. Data Storage, Retention & Security Measures
We deploy robust physical, managerial, and technological safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration:
- End-to-End TLS/SSL Encryption: All communications between your browser and astroadvit.com are encrypted using modern Transport Layer Security (TLS 1.2/1.3) protocols with 256-bit encryption.
- Secure Database Architecture: User passwords and authentication credentials are protected using industry-standard salted hashing algorithms (PBKDF2 / Argon2).
- Data Retention Lifecycle: We retain consultation and birth records in your account so you can revisit past remedies and insights. Diagnostic photographs (palm/face) are retained only as long as necessary for consultation analysis and are permanently purged upon client request.
- Immediate Deletion on Demand: You hold the right to request the immediate and permanent deletion of your profile, birth charts, uploaded images, and history at any time.
11. Your Privacy Rights & Choices
In accordance with the Digital Personal Data Protection Act (DPDPA 2023) and applicable global data privacy regulations, you are empowered with the following rights:
- Right to Access: You can review the personal and birth information stored in your account profile at any time.
- Right to Rectification: If your birth time, birth place, or contact details were recorded incorrectly, you can update them via your dashboard or request a correction.
- Right to Erasure ("Right to be Forgotten"): You may request complete deletion of your account, uploaded palm/face images, and consultation history from our active databases.
- Right to Withdraw Consent: You may withdraw your consent for receiving marketing communications or diagnostic image processing at any time without affecting prior lawful processing.
- Right to Grievance Redressal: You have the right to register concerns or complaints directly with our designated Grievance Officer.
12. Children & Minors' Privacy
In Vedic tradition, casting charts for newborns, children, and students (Namkaran, Vidhyarambha, and Educational Guidance) is a customary practice. However, we strictly observe child safety and digital privacy guidelines:
- Consultations and horoscope requests for individuals under the age of 18 (minors) must be scheduled, submitted, and authorized directly by a parent or lawful guardian.
- We do not knowingly collect personal or contact details directly from minors without verifiable parental or guardian consent.
13. Policy Updates & Amendments
We may update this Privacy Policy periodically to reflect enhancements in our consultation services, operational procedures, or changes in legal regulations. When revisions are published, the "Last Updated" date at the top of this document will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.
14. Grievance Officer & Official Contact
If you have any questions, concerns, requests for data correction/erasure, or wish to exercise your privacy rights, please contact our dedicated Privacy & Grievance desk:
Response Turnaround: All privacy-related inquiries and data subject requests are formally addressed within 48 to 72 business hours.